Service Level Guarantees for Music Websites

Service Level Guarantees for Music Websites

Service Level Guarantees for Music Websites

Artglider’s Web Hosting service is designed to give you the best web hosting experience for musicians, bands and labels. All of our website hosting packages comes with service level guarantees. We stand behind our quality and our commitment by giving these guarantees.

30 Days Money Back Guarantee

If you are dissatisfied with our website hosting offerings for any reason, we will refund your hosting expenses in the first 30 days after your sign up. Contact us and receive full refund. Please, bear in mind that domain name registrations are final and non-refundable. As adjustments are no longer allowed after a registration request is submitted, double check for correct spelling before buying a website domain name.

%99 Network Uptime Guarantee

Another guarantee of ours is about keeping your music websites up and running. Your websites will be online at least 99.9% of the time. But please notice that this guarantee doesn’t include the situations that we don’t have control over such as bad web applications uploaded by the user, problems with subscribers’ domain names they bought from any other company and breakdowns. Artglider grants you 99.9% network uptime and server stability but please notice that we may rarely have Scheduled Downtime to upgrade our service, in that case you will be informed minimum 24-hour in advance.

One Hour Response Guarantee

We reply to any ticket in 60 minutes and average reply time is 25 minutes. We also have phone and email support. We have a nice article about the support system which you can find here.

Quick Links:

Artglider’s Web Hosting Service – The best way to run your music website

Tweet about this on TwitterShare on FacebookShare on Google+Pin on PinterestShare on LinkedInShare on RedditEmail this to someone
Share This